If your PrivacyWallet request does not get a response from the company within 45 days, here are a few things you can do:

Leave a rating

Leave a rating with PrivacyWallet. Your ratings help you keep track of companies you trust, and each rating helps all of us choose trustworthy companies that respect our rights.

Contact the company by phone 

You may give the company another opportunity to respond by using the contact information on their website or privacy policy.

Report it 

Most global regulations require companies to respond promptly to your privacy requests, usually within 30-45 days. If you would like to report a company that failed to respond to your request to the local authorities in Denmark, you may use the following contact information:


Datatilsynet (’DPA’)

Borgergade 28, 5
DK 1300 København K

T +45 3319 3200

F +45 3319 3218

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